water infrastructure services

Developer services

Since 2015, we have been delivering Developer Services with a focus on providing exceptional customer experiences while minimising risks to our clients’ water and wastewater distribution networks. Our expertise extends across a wide range of sectors, and we undertake works on behalf of clients for end customers, including developers, New Appointments & Variations (NAVs), self-lay providers, and both household and non-household customers.

Our team is highly experienced in liaising closely with third parties to ensure that all necessary access, consents, permits, and notices are secured in advance, enabling the smooth and swift delivery of services.

We have a reputation for outstanding customer service; evidenced by our major clients, who have consistently achieved the highest levels of regulatory customer service performance in Developer Services Measure of Experience (D-MeX).

water infrastructure services

Our extensive service offerings:

Our Developer Services offerings are designed to meet the needs of various types of clients and projects. These include laying water mains, diversions, and installation of service pipes.

We handle wastewater connections, facilitating the safe and efficient discharge of wastewater into the sewer system. We also manage the installation of key components, such as valves, chambers, and other network fittings, as required by the new installation design.

We are experienced in carrying out diversionary works for both clean water distribution assets and minor sewerage assets when requisitioned by customers. These diversions are often necessary to accommodate changes in infrastructure, such as new developments or modifications to existing networks.

We conduct comprehensive site surveys, ensuring that any issues are addressed before work begins. This includes identifying access requirements, assessing ground conditions, and evaluating traffic management needs. Once the work is completed, we also carry out backfill and reinstatement of public highways and private land.

We also offer meter installations, providing both standard water meters and bulk meters for larger developments or NAV sites. These installations are critical for accurate monitoring and billing of water consumption, and we ensure that they are properly installed and tested in accordance with regulatory standards.

Our flexible approach and strong work management planning capabilities enable us to meet the specific requirements of different project types, whether they are located on private developer sites, unadopted highways, public highways, third-party land, or customer properties. We understand the complexities of each project location and tailor our approach accordingly to ensure that work is completed safely, efficiently, and on time.

Industry standards & compliance

We recognise the importance of adherence to industry standards. We ensure compliance with Service Level Agreements (SLAs), drinking water quality standards, and high service levels across all projects. Our teams are fully qualified to industry-recognised standards, including WIRS (Water Industry Registration Scheme), WIAPs (Water Industry Approved Plumbers), and EUSR (Energy & Utility Skills Registration) Hygiene standards. All mains and service connection works are strictly audited and controlled, with testing and chlorination carried out in accordance with regulatory requirements before commissioning.

From a health and safety perspective, we perform CDM Principal Contractor role.

Additional services

We provide full wrap-around support to deliver services effectively;

  • Site surveys to identify early constraints and traffic management requirements
  • Planning and scheduling works using our bespoke work management system
  • Stakeholder and Customer liaison, permits & streetworks management
  • Materials procurement and management of meter stock
  • Management and completion of documentation, asset records, as-built files, meter asset information

construction worker standing in front of digger

Testimonials

What our clients say about us...

United Living Infrastructure Services carried out major water diversion works that were needed to get Sofia Offshore Wind Farm’s enabling works contractor onsite to prepare for the construction of our onshore converter station. The company’s combined expertise and efficiency ensured the work was completed on budget and on time and the development site was ready in time for the next phase of works.

Sofia offshore wind farm project management team

Our clients

Proud to work with

Northumbrian Water logo
Essex and Suffolk water logo
Anglian Water logo
Affinity water logo
Scottish Water logo
Severn Trent Water logo
Wales and West Utilities logo
Yorkshire Water logo

News

Our latest news

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25/07/2024
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United Living Group awarded pipeline construction contract at Sullom Voe Terminal

United Living Energy (ULE), has been awarded contracts by EnQuest PLC, operator of the...

03/07/2024
image of mike cobble

Appointment of Director of Major Projects, Energy Transition

United Living Infrastructure Services has appointed Mike Cobble as Director of Major Projects, Energy...

19/06/2024

United Living awarded a ten-year framework by United Utilities worth circa £150 million

United Living Infrastructure Services has been awarded a place on a major Framework with...

18/04/2024
Employee on yorkshire water site

United Living extends framework with Yorkshire Water

United Living Infrastructure Services (ULIS), has successfully secured a framework extension with Yorkshire Water...

26/03/2024

United Living awarded further Manchester Airport Terminal 2 upgrade contract

United Living Infrastructure Services has been awarded a further contract as part of its...

21/03/2024
employee wearing zero harm branded high vis

United Living wins contracts worth £5m for UK’s largest gas distribution network

United Living Infrastructure Services, has won two contracts with Cadent, the UK’s biggest gas...

Got a question?

Get in touch

Whether you have a specific project in mind or if you’d like to find out more about our water infrastructure services and how we can help you, we’d love to hear from you.

Accrediations

Proud of our accreditations

Water industry registration scheme logo
Achilles carbon reduce certified logo
Achilles logo
bsi iso 9001 logo
bsi iso 14001 logo
bsi iso 45001 logo
bsi logo
CEMARS logo
CiSP logo
Construction online gold member logo
ICES approved partner logo
information commissioners office logo
Institute of water logo
rospa logo
USAG logo
ssip logo
pipeline industries guild logo

© UNITED LIVING HOLDINGS LIMITED. Registered No: 10523632. VAT Number: 865246406